Return & Exchange Policy
At Dashim Crafts, your satisfaction is our priority. If for any reason you are not happy with your purchase, we are here to help.
Return Policy
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You can return items within 3 days of delivery.
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Items must be unused, undamaged, and returned in their original packaging.
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Proof of purchase (order number or invoice) is required for all returns.
Exchange Policy
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Exchanges are accepted within 3 days of delivery.
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Products must be in original condition and packaging.
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Exchange is subject to product availability.
Non-Returnable Items
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Used, damaged, or altered products.
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Items returned after the 3-day window.
Process for Returns/Exchanges
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Contact our 24/7 customer service team via email or phone to request a return/exchange.
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Pack the product securely in its original packaging.
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Our team will guide you through the return pickup or drop-off process.
Refunds
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For Cash on Delivery (COD) orders, refunds will be processed through bank transfer or store credit once the returned product is received and inspected.
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Refunds may take 5–7 working days to process.
Contact Us
For any return or exchange requests, please contact:
dashimcrafts@gmail.com