At Dashim Crafts, your satisfaction is our priority. If for any reason you are not happy with your purchase, we are here to help.

Return Policy

  • You can return items within 3 days of delivery.

  • Items must be unused, undamaged, and returned in their original packaging.

  • Proof of purchase (order number or invoice) is required for all returns.

Exchange Policy

  • Exchanges are accepted within 3 days of delivery.

  • Products must be in original condition and packaging.

  • Exchange is subject to product availability.

Non-Returnable Items

  • Used, damaged, or altered products.

  • Items returned after the 3-day window.

Process for Returns/Exchanges

  1. Contact our 24/7 customer service team via email or phone to request a return/exchange.

  2. Pack the product securely in its original packaging.

  3. Our team will guide you through the return pickup or drop-off process.

Refunds

  • For Cash on Delivery (COD) orders, refunds will be processed through bank transfer or store credit once the returned product is received and inspected.

  • Refunds may take 5–7 working days to process.

Contact Us

For any return or exchange requests, please contact:
dashimcrafts@gmail.com